Privacy Policy

Introduction

At Deploy Forge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our WordPress deployment platform.

By using Deploy Forge, you consent to the data practices described in this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email Address - Required for account creation, login, and communications
• Name - Optional display name for your profile
• Profile Image - Optional avatar
• Password - Securely hashed if using email/password authentication

Authentication Data

We support email/password authentication and third-party OAuth providers (such as GitHub and Google). When using OAuth, we receive basic profile information from the provider including your email and display name. Passwords are securely hashed and never stored in plain text.

WordPress Site Data

When you connect WordPress sites to our service, we collect information necessary to facilitate deployments, including your site URL and connection status.

GitHub Integration Data

When you connect GitHub repositories, we collect information necessary to trigger and monitor deployments, including repository identifiers and the permissions you grant to our GitHub App.

Deployment Data

For each deployment, we track information such as commit details, deployment status, and timestamps to provide deployment history and enable features like rollbacks.

Subscription and Payment Data

We collect subscription information including your selected plan and subscription status. Payment processing is handled entirely by our third-party payment processor. We do not store credit card numbers, bank account details, or other sensitive payment information.

Support and Communication Data

When you contact us or submit support requests, we collect your contact information, message content, and any files you choose to share.

Automatically Collected Data

We automatically collect:

• IP Address - For security and fraud prevention
• Browser and Device Information - To optimize your experience
• Session Data - To maintain your logged-in state
• Usage Data - To understand how you interact with our service

How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service
• Authenticate your identity and manage your account
• Process deployments and track deployment history
• Communicate with you about your account, support requests, and service updates
• Analyze usage patterns to improve our features and performance
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We share data only in these circumstances:

Service Providers

We use third-party service providers to help operate our platform, including providers for:

• Payment processing and subscription management
• Cloud hosting and infrastructure
• Database and data storage
• Email delivery
• Source code repository integration

These providers access data only as needed to perform services on our behalf and are contractually obligated to protect your information.

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws or legal processes
• Respond to lawful requests from public authorities
• Protect our rights, privacy, safety, or property
• Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, who will be bound by this Privacy Policy.

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Access controls and monitoring
• Regular security assessments

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Data Retention

• Account Data - Retained while your account is active; deleted upon account deletion
• Deployment History - Retained for the lifetime of your account
• Support Records - Retained for customer service and legal compliance
• Logs - Retained for a limited period for operational and security purposes

Your Rights

You have the right to:

• Access - Request a copy of the personal data we hold about you
• Correction - Update inaccurate or incomplete information
• Deletion - Delete your account and associated data
• Data Portability - Export your data
• Opt-Out - Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@deployforge.com or use the account settings in your dashboard.

California Privacy Rights (CCPA)

California residents have additional rights including the right to know what personal information is collected, request deletion, and opt-out of data sales. We do not sell personal information.

European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing is contract performance (providing the service) and legitimate interests (security and improvement).

Cookies and Tracking

We use cookies and similar technologies for:

• Maintaining your logged-in session
• Remembering your preferences
• Security purposes

We do not use third-party advertising or tracking cookies. You can control cookies through your browser settings, but disabling them may affect functionality.

Children's Privacy

Deploy Forge is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.

International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes take effect constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices:

• Email: privacy@deployforge.com
• Support: support@deployforge.com